Q1: Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2: What is the lead time?
Normally, bulk production takes 15-30 days, while sample preparation takes 7-10 days depending on the item.
Q3: Do you have any MOQ limit?
We offer a low MOQ, with 1pc available for sample checking.
Q4: How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT (3-5 days delivery). Air and sea shipping options are also available.
Q5: How can I customize the product with my logo?
Yes, please inform us before production to confirm the design based on our samples.
Q6: Do you offer a warranty?
Yes, we offer a 2-5 year warranty. In the rare case of faulty products, we provide replacements with your next order or discuss appropriate solutions.
Vactrim Light
