Q1: Are you a manufacturer or a trading company?
We are a dedicated factory specializing in advanced lighting solutions. Customers are welcome to visit our manufacturing facility at any time.
Q2: What is your Minimum Order Quantity (MOQ) and delivery lead time?
We maintain no strict MOQ requirements, and single samples are available for testing. Samples typically ship within 1-3 days, while bulk orders are fulfilled within 7-15 days.
Q3: What are your standard packing terms?
Our goods are generally packed in high-quality neutral cartons. Custom packaging solutions can also be provided based on your specific requirements.
Q4: Is it possible to print my custom logo on the LED light products?
Yes. Please provide us with your design and formal notification before production begins, so we can confirm the final layout based on our sample approval.
Q5: What is the warranty period for the lighting system?
We offer a comprehensive 3-year warranty on our smart magnetic track lighting systems to ensure long-term performance and reliability.
Q6: What voltage does this magnetic track system operate on?
This system operates on a 48V low voltage safety standard, making it safe for home installation and easy to adjust or maintain without specialized high-voltage hazards.
Vactrim Light
